In response to pressure from secretaries of state in five
U.S. states, social media platform X has made changes to its artificial
intelligence (AI) tool, Grok, to reduce the spread of election misinformation.
The Grok AI chatbot, available only to paid users of X's Premium and Premium+
services, was found to be providing false information about state ballot
requirements for the upcoming U.S. presidential election.
The secretaries of state sent a letter to X's owner, Elon
Musk, expressing their concerns about the misinformation being spread by the AI
tool. They noted that the tool incorrectly stated that the deadline for making
ballot changes had passed in several states, when in fact, it was still
possible to make such changes in all the identified states.
The issue of ballot changes gained significance when
President Joe Biden withdrew from the race, and the Democratic Party chose Vice
President Kamala Harris as their new nominee. With former President Donald
Trump as the Republican Party's nominee, it is crucial that voters have access
to accurate and up-to-date information about the election process.
Although Grok warns users that it might provide false
information and urges them not to rely solely on the tool for news and
information, the secretaries of state pointed out that the false information
about ballot deadlines had reached millions of people through multiple posts
before being corrected on July 31, 2024.
In response to the request from the secretaries of state, X
has made changes to the Grok AI tool. Now, when users enter search requests
related to election matters, Grok directs them to Vote.gov, an official
government-run website that provides the latest voting information. The website
is politically neutral and is operated by the U.S. government in partnership
with state election officials, with support from organizations that aim to
prevent internet attacks.
The secretaries of state praised X for agreeing to the
change and expressed hope that the company would remain open to further
improvements to protect its users. They emphasized that elections are a team
effort and that partners committed to ensuring free, fair, secure, and accurate
elections are welcomed.
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