X is taking another step towards combating misinformation on
its platform by introducing a new feature that allows users to request
Community Notes on posts. This feature, which is an expansion of the existing
Community Notes system, will enable users to flag posts that they believe may
contain questionable claims, allowing Community Notes contributors to review
and provide additional context.
The new feature is simple to use - users can click on the
three-dot menu on a post and select "Request Community Note". If
there are enough requests, Community Notes contributors will receive an alert
and can choose to propose a note. This system relies on the collective efforts
of users to help identify and clarify misinformation.
This feature is a valuable addition to X's content
moderation arsenal, particularly in the lead-up to the US election.
Misinformation has been a persistent problem on social media platforms, and X
has been working to address this issue through various means, including the
Community Notes system. However, some critics argue that X is relying too
heavily on Community Notes to do the heavy lifting in content moderation,
particularly after the company gutted its staff, including many content
moderation and safety roles.
Despite these concerns, the Community Notes system has shown
promise in dispelling misinformation. Research has demonstrated that Community
Notes can be an effective tool in reducing the amplification of false claims.
By allowing users to request Community Notes, X is providing another avenue for
users to engage in the moderation process and help combat misinformation.
To request a Community Note, users must have a verified
phone number attached to their profile, which is also a requirement for X
Premium subscriptions. Accounts will initially be allowed to submit up to five
requests for notes per day, although X may increase this limit if requests
drive more helpful notes.
While the Community Notes system is a valuable tool, it is
not without its limitations. X is still grappling with the challenge of scaling
its content moderation efforts, particularly in the face of rising
misinformation. As the US election approaches, the stakes are high, and X will
need to continue to innovate and adapt to stay ahead of the spread of
misinformation.
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